While I was waiting, I talked to one of the sales representatives and asked to take a look at a new truck out of curiosity. He also knew that I wasn't going to buy, but kindly showed me what I asked to see and answered any questions that I had.
As an amateur mechanic and college student away from home I usually do my own vehicle repairs. However, I just couldn't seem to figure out a specific problem on my truck. It's an old 1997 Chevy. I took it to Bradshaw to have them take a look to help me determine the issue.
Even though they fully knew that I was most likely going to do the repair myself, they quickly were able to figure out what the issue was right away, and gave me advice on how I could best make the repair. No up-selling or pushing me to have it repaired by them or pressure to purchase a replacement vehicle due to the age of my current one.
Great customer service, and kind people. Willing to help you out, even if you just come in with a question.
Well what's to say when you have to buy from a dealer. If you been to one dealer you've been to them all. Not a good way to manage your budget. But they have a good selection of used and beware cars and trucks and their prices are fair but definitely not cheap. Service is good.
Took my car in for some warranty work. Great service staff. They called throughout the day to give me updates and let me know when the repair was done.
Well... the first thing that happened is the car I was looking to buy was not on the lot. Apparently the owner of the dealership let's his employees take the used cars and use them for personal use. So yeah the mileage on the website will not match when you get the car. Second the car was not in the condition it should have been in because of the policy of the employees using the used cars for personal use. The molding on the picture was perfect but when I get the car it wasn't. When I asked them to fix it their response was " well if we fixed it up it cost you more" utter bs. Third pretty much everything they said they would do for us they didn't do. They said they'd give us a full tank of gas, they didn't, they said they would fix a chip in the paint I found. they didn't , they said they would replace one of the sun visors which had a burn mark in it from one of their employees. they didn't. All of which I am now footing the bill for. Needless to say my experience was less than satisfactory. Not going back unless it is a warranty matter.
Our car literally died just as we entered Cedar City. Bradshaw could have taken us for all we were worth, because we had to have a car. Instead, they were fair and honest. As out of towners, I completely recommend them. Great experience in a completely horrible situation. Thank you Bradshaw!
Bradshaw Chevrolet Buick is a US Car Dealer based in Cedar City, Utah. Bradshaw Chevrolet Buick is located at 360 N Main St, Cedar City, UT 84720, USA.
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