Called these morons 3 times over the course of a month because all 3 times I was told someone would call me back and give me a quote. The 4th time, I called the owner out and he apologized and promised to come to my house to give an estimate. He didn't show up, so I called a 5th time and he agreed on a time. Was an hour late and told the nanny he'd call and let me know a quote. Still have not heard from this idiot. Complete joke of a "business". Sara Smith is a fake review too. Can't earn good reviews so he has people leave fake ones.
Terrible service as they never answer their phone, return emails, or return phone calls. When you want a secure on-site storage, they'll put you in their off-site, non-gated "Airport Storage" that is very hard to find. Plus they'll randomly change their prices on you. Really, go anywhere else!
I hired Half Off Moving Services to move some very heavy office furniture from my home to my new office. This included lifting an 800-lb desk up a very steep flight of stairs. They were absolutely amazing. They were very careful with my possessions. They carefully planned out the move before moving anything. They were professional, friendly, and most importantly they got the job done in almost no time at all. I can't say enough great about their services! Thank you.
Paid rent and deposit on Friday. Drove 45 miles on Sunday evening to use my storage space. Arrived around 7:30pm to find a lock on the unit. Called Colby (I presume is the owner) and told him about the situation. He told me he was "at home with his family" and "come back tomorrow if you want me to take the lock off." Told him I had just driven 45 miles with my 3 small children under the age of 6. He told me I was "rude" and to "go rent a space somewhere else." He then hung up on me and refused to answer his phone. I called him the next day to ask for a refund and was told he would send it to me. It has been several weeks, I have called him several times, each time with the same story. I have now just filed a small claims case against him to get my money back.
Dirty, unkept units, pathetic security, and dishonest business ethics. The most crooked company I have ever dealt with. Would not recommend these guys to my ex wife's mother! They will randomly change prices, never return phone calls, poor customer service, and good luck getting any money back for any reason.
Half Price Storage is a US Storage based in Cedar City, Utah. Half Price Storage is located at 465 N 800 W, Cedar City, UT 84721, USA.
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